Services Overview

Are you ready to revolutionise your secure workflows with our virtual desktop solution? Get in touch below or call our sales number 0117 457 7463 to jump start your journey to a DCPP, Defcon 658 compliant DART registered system solution.

Exceptional user-experience for communicating via email at the Official tier on existing approved endpoints.

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A streamlined service to meet the requirement of existing SCI users post Dec-23. Up to 3 users sharing a single physical device. Utilises Customer Provided Hardware (rebuilt by Logiq).

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An off-the-shelf service providing secure collaboration and communications at the OFFICIAL Tier.

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An off-the-shelf service providing secure collaboration and communications at the OFFICIAL Tier, with enhanced SLAs, customisations, functionality and professional services support.

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Service Functionality

M365 Office Web Applications

DISX Mail has M365 Office Web Applications

Email (Internet)

DISX Mail has Email (Internet)

Email (including R.MIL)

DISX Mail has Email (including R.MIL)

Access to MODCloud Hosted Services

DISX Mail doesn't have Access to MODCloud Hosted Services

Access to DEFNet

DISX Mail doesn't have Access to DEFNet

Internet Browsing

DISX Mail doesn't have Internet Browsing

Personal Document Storage

DISX Mail doesn't have Personal Document Storage

PDF Viewer

DISX Mail doesn't have PDF Viewer

USB Import/Export (IMPEX)*

DISX Mail doesn't have USB Import/Export (IMPEX)*

Printing*

DISX Mail doesn't have Printing*

M365 Office Desktop Applications

DISX Mail doesn't have M365 Office Desktop Applications

Microsoft Teams

DISX Mail doesn't have Microsoft Teams

Secure Audio / Video Conference

DISX Mail doesn't have Secure Audio / Video Conference

Backup Service

DISX Mail doesn't have Backup Service

Custom Domain Names / Email Address

DISX Mail doesn't have Custom Domain Names / Email Address

Multi-Team Collaboration Environment

DISX Mail doesn't have Multi-Team Collaboration Environment

Power Platform and Automation

DISX Mail doesn't have Power Platform and Automation

Data Visualisation and Analytics

DISX Mail doesn't have Data Visualisation and Analytics

Teams Meeting Rooms*

DISX Mail doesn't have Teams Meeting Rooms*

Telephony*

DISX Mail doesn't have Telephony*

Service Customisations*

DISX Mail doesn't have Service Customisations*

Third-party client applications*

DISX Mail doesn't have Third-party client applications*

Cloud Hosted Applications*

DISX Mail doesn't have Cloud Hosted Applications*

Access via Mobile Devices (iOS/Android)

DISX Mail has Access via Mobile Devices (iOS/Android)

Service Support

Service & Support Hours

Mon-Fri (9am-5pm)

Customer Service Reviews

Quarterly

Expert Consultancy (Annually)

N/A

Self Service Portal

DISX Mail has Access via Mobile Devices (iOS/Android)

Email

DISX Mail doesn't have Access via Mobile Devices (iOS/Android)

Phone

DISX Mail has Access via Mobile Devices (iOS/Android)

Service Level Agreement

Target Availability

N/A

Incident Management

Response

Resolution

P1

P2

P3

P4

0.5 hour

1 hour

4 hour

8 hour

4 hour

8 hour

16 hour

40 hour

Service Request

Response

Resolution

P5

Change request – Evaluation

User Onboarding

N/A

N/A

N/A

N/A

N/A

40 hour

Volume of Users

Minimum Number of Users

Professional Services Support

N/A

Service Functionality

M365 Office Web Applications

DISX Air has M365 Office Web Applications

Email (Internet)

DISX Air has Email (Internet)

Email (including R.MIL)

DISX Air has Email (including R.MIL)

Access to MODCloud Hosted Services

DISX Air has Access to MODCloud Hosted Services

Access to DEFNet

DISX Air has Access to DEFNet

Internet Browsing

DISX Air has Internet Browsing

Personal Document Storage

DISX Air has Personal Document Storage

PDF Viewer

DISX Air has PDF Viewer

USB Import/Export (IMPEX)*

DISX Air has USB Import/Export (IMPEX)*

Printing*

DISX Air has Printing*

M365 Office Desktop Applications

DISX Air doesn't have M365 Office Desktop Applications

Microsoft Teams

DISX Air doesn't have Microsoft Teams

Secure Audio / Video Conference

DISX Air doesn't have Secure Audio / Video Conference

Backup Service

DISX Air doesn't have Backup Service

Custom Domain Names / Email Address

DISX Air doesn't have Custom Domain Names / Email Address

Multi-Team Collaboration Environment

DISX Air doesn't have Multi-Team Collaboration Environment

Power Platform and Automation

DISX Air doesn't have Power Platform and Automation

Data Visualisation and Analytics

DISX Air doesn't have Data Visualisation and Analytics

Teams Meeting Rooms*

DISX Air doesn't have Teams Meeting Rooms*

Telephony*

DISX Air doesn't have Telephony*

Service Customisations*

DISX Air doesn't have Service Customisations*

Third-party client applications*

DISX Air doesn't have Third-party client applications*

Cloud Hosted Applications*

DISX Air doesn't have Cloud Hosted Applications*

Access via Mobile Devices (iOS/Android)

DISX Air doesn't have Access via Mobile Devices (iOS/Android)

Service Support

Service & Support Hours

Mon-Fri (9am-5pm)

Customer Service Reviews

N/A

Expert Consultancy (Annually)

0

Self Service Portal

DISX Air has Access via Mobile Devices (iOS/Android)

Email

DISX Air doesn't have Access via Mobile Devices (iOS/Android)

Phone

DISX Air has Access via Mobile Devices (iOS/Android)

Service Level Agreement

Target Availability

N/A

Incident Management

Response

Resolution

P1

P2

P3

P4

8 hour

8 hour

8 hour

8 hour

N/A

N/A

N/A

N/A

Service Request

Response

Resolution

P5

Change request – Evaluation

User Onboarding

N/A

N/A

N/A

N/A

N/A

40 hour

Volume of Users

Minimum Number of Users

1

Professional Services Support

0

Service Functionality

M365 Office Web Applications

DISX Lite has M365 Office Web Applications

Email (Internet)

DISX Lite has Email (Internet)

Email (including R.MIL)

DISX Lite has Email (including R.MIL)

Access to MODCloud Hosted Services

DISX Lite has Access to MODCloud Hosted Services

Access to DEFNet

DISX Lite has Access to DEFNet

Internet Browsing

DISX Lite has Internet Browsing

Personal Document Storage

DISX Lite has Personal Document Storage

PDF Viewer

DISX Lite has PDF Viewer

USB Import/Export (IMPEX)*

DISX Lite has USB Import/Export (IMPEX)*

Printing*

DISX Lite has Printing*

M365 Office Desktop Applications

DISX Lite has M365 Office Desktop Applications

Microsoft Teams

DISX Lite has Microsoft Teams

Secure Audio / Video Conference

DISX Lite has Secure Audio / Video Conference

Backup Service

DISX Lite has Backup Service

Custom Domain Names / Email Address

DISX Lite doesn't have Custom Domain Names / Email Address

Multi-Team Collaboration Environment

DISX Lite doesn't have Multi-Team Collaboration Environment

Power Platform and Automation

DISX Lite doesn't have Power Platform and Automation

Data Visualisation and Analytics

DISX Lite doesn't have Data Visualisation and Analytics

Teams Meeting Rooms*

DISX Lite doesn't have Teams Meeting Rooms*

Telephony*

DISX Lite doesn't have Telephony*

Service Customisations*

DISX Lite doesn't have Service Customisations*

Third-party client applications*

DISX Lite doesn't have Third-party client applications*

Cloud Hosted Applications*

DISX Lite doesn't have Cloud Hosted Applications*

Access via Mobile Devices (iOS/Android)

DISX Lite doesn't have Access via Mobile Devices (iOS/Android)

Service Support

Service & Support Hours

Mon-Fri (9am-5pm)

Customer Service Reviews

N/A

Expert Consultancy (Annually)

0

Self Service Portal

DISX Lite has Access via Mobile Devices (iOS/Android)

Email

DISX Lite doesn't have Access via Mobile Devices (iOS/Android)

Phone

DISX Lite has Access via Mobile Devices (iOS/Android)

Service Level Agreement

Target Availability

N/A

Incident Management

Response

Resolution

P1

P2

P3

P4

1 hour

1 hour

4 hour

8 hour

N/A

N/A

N/A

N/A

Service Request

Response

Resolution

P5

Change request – Evaluation

User Onboarding

N/A

N/A

N/A

N/A

N/A

40 hour

Volume of Users

Minimum Number of Users

1

Professional Services Support

0

Service Functionality

M365 Office Web Applications

DISX Pro has M365 Office Web Applications

Email (Internet)

DISX Pro has Email (Internet)

Email (including R.MIL)

DISX Pro has Email (including R.MIL)

Access to MODCloud Hosted Services

DISX Pro has Access to MODCloud Hosted Services

Access to DEFNet

DISX Pro has Access to DEFNet

Internet Browsing

DISX Pro has Internet Browsing

Personal Document Storage

DISX Pro has Personal Document Storage

PDF Viewer

DISX Pro has PDF Viewer

USB Import/Export (IMPEX)*

DISX Pro has USB Import/Export (IMPEX)*

Printing*

DISX Pro has Printing*

M365 Office Desktop Applications

DISX Pro has M365 Office Desktop Applications

Microsoft Teams

DISX Pro has Microsoft Teams

Secure Audio / Video Conference

DISX Pro has Secure Audio / Video Conference

Backup Service

DISX Pro has Backup Service

Custom Domain Names / Email Address

DISX Pro has Custom Domain Names / Email Address

Multi-Team Collaboration Environment

DISX Pro has Multi-Team Collaboration Environment

Power Platform and Automation

DISX Pro has Power Platform and Automation

Data Visualisation and Analytics

DISX Pro has Data Visualisation and Analytics

Teams Meeting Rooms*

DISX Pro has Teams Meeting Rooms*

Telephony*

DISX Pro has Telephony*

Service Customisations*

DISX Pro has Service Customisations*

Third-party client applications*

DISX Pro has Third-party client applications*

Cloud Hosted Applications*

DISX Pro has Cloud Hosted Applications*

Access via Mobile Devices (iOS/Android)

DISX Pro has Access via Mobile Devices (iOS/Android)

Service Support

Service & Support Hours

Mon-Fri (9am-5pm)

Customer Service Reviews

Quarterly

Expert Consultancy (Annually)

8 hours

Self Service Portal

DISX Pro has Access via Mobile Devices (iOS/Android)

Email

DISX Pro has Access via Mobile Devices (iOS/Android)

Phone

DISX Pro has Access via Mobile Devices (iOS/Android)

Service Level Agreement

Target Availability

N/A

Incident Management

Response

Resolution

P1

P2

P3

P4

0.5 hour

1 hour

4 hour

8 hour

4 hour

8 hour

16 hour

40 hour

Service Request

Response

Resolution

P5

Change request – Evaluation

User Onboarding

8 hour

8 hour

8 hour

N/A

N/A

40 hour

Volume of Users

Minimum Number of Users

5

Professional Services Support

8 hours

Contact Us

Get in Touch

If you require cyber-security consultation or have a security project you’d like to discuss, we’d love to hear from you. Please submit an enquiry using the adjacent web form, and we’ll be back to you asap.

Email Address: sales.disx@logiqconsulting.co.uk

Unit 3
The Powerhouse
Bradley Stoke
Bristol
BS32 4RU

1/11 Avon Reach
Monkton Hill
Chippenham
Wiltshire
SN15 1ER

Broadwalk House
Southernhay West
Exeter
EX1 1TS

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